Lipscomb's primary internet service provider completed repairs and restored service following the outage that occurred on the afternoon of Tuesday, 6/13/23. Internet connectivity for the main campus and satellite locations has now been migrated back to the primary campus internet service.
Lipscomb IT will continue to proactively monitor for any connectivity issues following this service restoration. If you need any additional assistance related to this incident or another IT issue, please contact the IT Help Desk by entering a ticket at helpdesk.lipscomb.edu
Posted Jun 15, 2023 - 06:44 CDT
Identified
An internet service outage resulted in a loss of internet connectivity for Lipscomb's main campus and satellite locations beginning at 12:26 PM this afternoon (Tuesday, 6/13/23). The cause of that initial internet outage has been as identified. Lipscomb's primary internet service provider has acknowledged a known outage on their side and they are working to resolve the outage as quickly as possible.
As of 12:35 PM, internet connectivity was restored to Lipscomb's main campus and satellite location via an alternate internet service.
No service restoration ETA is currently available for restoration of the primary internet service. Lipscomb IT will continue to be in contact with the service provider as they work to resolve the issue.
Posted Jun 13, 2023 - 12:26 CDT
This incident affected: Campus Infrastructure (Wired Network, Wireless Network).